Frequently Asked Qusetions
Q: If I order my car from Car Broker UK what happens next?
A: Your order will be e-mailed to us and then passed on to one of our supplying UK main dealers/retailers, who will telephone you within 24 hours (except weekends or bank holidays) to confirm your order and collect the deposit. From this point you will deal direct with the dealer.
Q: How do I pay for my car?
A: You pay the dealer/retailer a £500 deposit with your order. The balance of the money is then paid on delivery or collection of your new vehicle, usually by a banker’s draft or bank transfer. Payment terms vary slightly by some of our suppliers depending on vehicle type. For further details contact us about the type of vehicle you wish to purchase.
Q: Do I get a warranty?
A: Yes, your vehicle will carry a main dealer UK warranty as when purchased from your local dealer.
Q: Where can I get my car serviced?
A: At any main UK dealer of your choice.
Q: Do you deal in part exchanges?
A: Sorry, we do not deal in part exchanges.
Q: Do you sell imports?
A: No, all our cars are UK main dealer supplied.
Q: Does my new car get delivered?
A: Most of our dealers offer free delivery in mainland UK, sometimes there can be a small charge to the more remote places.
Q: Will I be the first owner on the V5/Log Book?
A: In most cases yes. However from time to time we offer pre-registered cars from our dealers. In the event of this we will always make you aware when we confirm your order.
Q: My local dealer is offering me free insurance and low cost finance, are these available?
A: Yes in most cases, these are offers from the manufacturers and are available from our supplying dealers as well as your local one.
Q: How do we get such good prices?
A: Pure buying power. We generate additional volumes of sales to dealers in return for bigger discounts.